Payment Methods
East Pets LLC accepts payments securely through Stripe, a trusted online payment gateway. We accept all major credit and debit cards processed via Stripe.
Secure Transactions
All payment information is encrypted and transmitted securely. We do not store your full credit or debit card details on our website. Stripe handles all payment processing to ensure the highest level of security.
Payment Authorization
Orders will only be processed once payment is successfully authorized through Stripe. If payment cannot be processed, your order will not be completed, and you will be notified.
Currency
All transactions on East Pets LLC are processed in U.S. Dollars (USD).
Billing Information
Please ensure that your billing information matches the details on your payment card. Incorrect billing information may result in failed transactions or delays in processing your order.
Refunds
Refunds for eligible returns will be issued via the same payment method used at checkout. Please refer to our Return and Refund Policy for details.
Payment Support
For any issues or questions regarding payment, please contact our customer support team:
- Email: support@eastpetsllc.shop
- Phone: +1 646-360-2547

